What is a split solar water heater? In the case of a split system, the hot water storage tank and collectors are installed separately from one another. The tank may be installed at ground level, while the collector(s) is mounted on the roof. The split system is equipped with a recirculating pump which circulates the water through the roof-mounted collector and back into the hot water tank. When do you recommend a split unit? This really comes down to your personal preference and the design of your house. If aesthetics is a major criterion, it is the recommended to install a split unit with the collector on the roof and the storage tank at ground level. Why is a split unit is more expensive? A split unit requires additional feature such as the recirculation pump, the pump controller, the heat exchanger and associated valves and plumbing devices. How do I calculate the size of my solar water heater? Family of 4 persons: 200L Family of 6 persons: 300L What is the average lifetime of a solar water heater? Your solar water heater will last 20 to 25 years. How long will it take to recover my investment? Duraco Solar Water Heater can pay itself back in as little as 3 to 4 years. The system will last till 20 to 25 years, thus as from year 5 the client will continuously save money as opposed to gas or electric costs, which will rise constantly The Solar water heater is made of what materials? The inner and outer tank of the system is made of Inox 316 The frame is made of aluminium alloy The tube is made of glass What warranty is offered on the Solar Water Heater? 8 years on the water tank 15 years on the tubes and frame NB: No warranty if the system is damaged due to cyclonic conditions Can the SWH be installed on an inclined roof? Yes. In which case, a survey, free of charge must be done by a Duraco expert. However, an additional amount might be charged to the client depending on the modification to the metal support. What kind of maintenance is required for a Duraco Solar Water Heater? The system requires very little maintenance. The tubes need to be cleaned from time to time, especially in the regions where there is lots of dust. Why buy a Duraco Solar Water Heater? Made of materials which are rust proof – INOX 316 and Aluminium alloy – more appropriate for Mauritian Climatic conditions Reliable supplier for more than 25 years Registered with the DBM as an official supplier since 1995 Dedicated team of technicians and installation specialists Availability of spare parts What is included in the price of the Solar Water Heater? The price includes, delivery, flat roof fixation and VAT; but excludes plumbing and electrical works. Is there any credit facility for the purchase of a Duraco Solar Water Heater? Yes, credit facilities are available through CIM finance Can I buy a system from you and then install it myself? No. A self-installed system will not be covered by our warranty. What shall I do in case a tube breaks? Can I replace the broken tube myself? The broken tube will have to be replaced by our technical team. In case of water leaking out of the system from the broken tube, shut the inlet and outlet valves. What happens on cloudy/rainy day? Do I still get hot water? Our Solar Water heaters works with direct sun rays. On cloudy/rainy days you may lack hot water. However, our unit is equipped with an inbuilt electric booster which can be switched on when water is not sufficiently hot. If I shower in the evening, will I have hot water the next day? Hot water produced by the solar radiation during the day is stored in an insulated storage tank. As long as the hot water has not been completely used up, the insulated tank will keep the water hot without significant drop in temperature for up to 24 hrs. Thus water heated during the previous day should be available for use at night and next morning. Will my system be damaged if I go away on holiday? Nothing will happen to your solar unit as long as it is filled with water Are Solar water heater equipped with tubes collector more efficient than flat plate collector? Due to the cylindrical shape of the tubes, the collector is able to passively track the sun throughout the day, whereas the flat plate collector only provides peak energy output at midday when the sun is perpendicular to the collector’s surface. Moreover, evacuated tubes are strong and long lasting. Furthermore, should one tube get broken, it is inexpensive and easy to replace. If a flat plate collector panel is damaged the whole panel must be replaced. Can I heat my swimming pool using your solar water heater? No, our solar water heaters are only for domestic purposes
